Human Resources Generalist

Thorold, ON, Canada Req #114
Thursday, April 15, 2021


CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. A membership-based, not-for-profit organization, we provide emergency roadside assistance, travel services, insurance coverage, membership and rewards savings, for over 139,000 members in Niagara Region. Our employees are our strength and with that, we are looking for an HR professional to join our Human Resources team. The successful candidate will enhance CAA Niagara’s culture through manager-led initiatives and liaison with employees, building a department of trust and partnership within the company.


As the Human Resources Generalist for CAA Niagara, you will align with our values of integrity, teamwork, service excellence and respect & inclusivity. You will be the first point of contact for employee relations matters, lead the HRIS system/payroll, recruitment and performance management functions and have the ability to support the management team with our overall people strategy. You will work both independently and on collaborative work in a fast-paced, ever-changing environment. A strong problem solver, you will be a self-starter with strong attention to detail and a passion to learn and grow within the company and HR field.


At CAA Niagara, we offer a great total rewards package that includes:

  • 100% employer-paid premiums for health, dental, vision, life insurance, travel insurance
  • Virtual Healthcare and Nurse Navigation Support
  • Defined Contribution Registered Pension Plan
  • Growth/Training and Development opportunities
  • Give Where You Live Program
  • Wellness Incentive
  • Paid Personal Hours
  • Opportunity to Participate in Social Events & Extracurricular Events



To be seriously considered for this role, please have the following in regard to:

  • Experience: At least three (3) years of Human Resources Experience with direct experience in HRIS systems and processing/understanding the payroll function.
  • Education: Post-Secondary degree/post-graduate in Human Resources Management
  • Skills: You must have superior planning, organization and prioritization skills while ensuring a focus on quality. Attentive to detail while able to see the broader picture in order to identify efficiencies.
  • Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. It is also a role that requires strong interpersonal skills and the ability to communicate effectively.



As CAA Niagara’s Human Resources Generalist, you will be supporting the fundamental basis of HR, including, but not limited to:

  • Recruiting functions, including full-cycle recruitment for varying levels in the organization.
  • Owning & Maintaining the HRIS system (Ceridian Dayforce), consistently looking for innovative ways to efficiently manage processes and support the business
  • Managing short and long-term disability claims for employee group including liaising with management, third party consultants, record keeping, and developing safe return to work plans
  • Supporting managers to identify performance concerns, providing advice and recommendations to managers regarding the performance management process.
  • Leading the overall payroll function, from processing biweekly payroll to yearend and regulatory requirements.
  • Employee Engagement activities, including launching of quarterly surveys, analysis of data, presenting findings and supporting ongoing engagement action planning
  • Aligning with VP, HR on all company led initiatives, providing support to HR, managers and employees alike.


Start your next journey with us in a field that supports our greatest asset: our people!

CAA Niagara thanks all applicants in advance. Only those candidates selected for an interview will be contacted. CAA Niagara is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

Other details

  • Job Family Professional Level
  • Job Function Human Resources
  • Pay Type Salary
  • Thorold, ON, Canada