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ERP Business Analyst

The Valens Company, 230 Carion Rd, Kelowna, British Columbia, Canada Req #12
Monday, April 5, 2021

The ERP Business Analyst drives the adoption, development and maintenance of the Enterprise Resource Planning (ERP) program. To succeed in this role, you have the patience to communicate with a variety of interdisciplinary teams and thrive in a changing and fast paced environment. Your ultimate goal is to make the ERP better – increase usability for end users and provide management the information needed to run the business smoothly and efficiently.


  • Assist users in all aspects of ERP system use. Perform troubleshooting to diagnose and resolve problems
  • Monitor the system daily and respond immediately to usability, security, performance and data quality issues
  • Interact with functional leaders and users to clarify business needs, develop use cases, document requirements, design specifications and testing scenarios
  • Research and implement enhancements, complete system configuration, workflows, data loading, testing and deployment
  • Collaborate on the ERP integration with other enterprise systems and processes
  • Evaluate training needs, develop user guides and provide ERP training to all users
  • Create and maintain documentation for all aspects of the system
  • Other project work, as assigned by management
  • Bachelors’ or higher degree in Management of Information Systems, Logistics, Supply Chain or related, plus a minimum of 4 years’ recent experience in a similar role
  • General knowledge of ERP/MRP applications and how they work for functional areas such as Procurement, Logistics, Order Management, Production, Finance
  • Good knowledge of Microsoft cloud technologies: Azure AD, O365, SharePoint, Teams
  • Experience with business analysis in an enterprise environment, including requirements gathering, UAT, software implementation, project management methodology, change management and version control
  • Ability to analyze business problems by looking at both process and technology
  • Resourcefulness and problem-solving aptitude
  • Clear communication and presentation skills
  • Ability to deal with multiple tasks, prioritize, change quickly and work under pressure
  • Curiosity, enthusiasm and a passion for technology
  • Clean criminal record check

We offer a welcoming and friendly space for BIPOC & LGBTQ+ applicants.

The Valens Company is a global leader in the end-to-end development and manufacturing of innovative, cannabinoid-based products. The Company is focused on being the partner of choice for leading Canadian and international cannabis brands by providing best-in-class, proprietary services including CO2, ethanol, hydrocarbon, solvent-less and terpene extraction, analytical testing, formulation and white-label product development and manufacturing. Valens is the largest third-party extraction Company in Canada with an annual capacity of 425,000 kg of dried cannabis and hemp biomass at our purpose-built facility in Kelowna, British Columbia which is in the process of becoming European Union (EU) Good Manufacturing Practices (GMP) compliant. The Valens Company currently offers a wide range of product formats, including tinctures, two-piece caps, soft gels, oral sprays and vape pens as well as beverages, concentrates, topicals, edibles, injectables, natural health products and has a strong pipeline of next-generation products in development for future release. Finally, the Company’s wholly-owned subsidiary Valens Labs is a Health Canada licensed ISO 17025 accredited cannabis testing lab providing sector-leading analytical services and has partnered with Thermo Fisher Scientific to develop a Centre of Excellence in Plant-Based Science. For more information, please visit The Company’s investor deck can be found specifically at

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  • The Valens Company, 230 Carion Rd, Kelowna, British Columbia, Canada