P.T. Contract Host/Hostess and Server Assistant

Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada Req #236
Wednesday, June 2, 2021
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

Contract Date from June 14 to Jan 2, 2022 (with possibility of extension).

This is a dual role position as a Host/Hostess and Server Assistant.

As a Host/Hostess:
• Excellent communication skills
• Able to multitask and act under pressure
• Must possess basic computer knowledge and skills
• Experience in servicing guests
• Ability to take initiative and be detail oriented
• Must be able to anticipate guest’s needs
• Must be able to work on holidays, weekends, some week days, and evenings shifts
• Must be Smart Serve certified
• Prior experience is an asset
• Bilingualism is an asset

Job Profile:
• Greet and seat guests in a professional and timely manner
• Receive reservations and assign tables
• Maintain working knowledge of Perspectives/Options Jazz Lounge menu
• Perform cleaning duties and follow standard procedures
• Assist fellow partners as necessary

As a Server Assistant: 

 Excellent communication skills
• Ability to work cohesively in a team
• setting or on an individual basis
• Ability to focus attention on details and multi task
• Strong organizational skills and able to prioritize job duties
• Knowledge of Perspectives menu and wine list
• Promote the SPICIER culture
• Must be available on weekends and evening with 1-2 week days
• Must be Smart Serve certified
• Must have previous experience in food and beverage and/or fast paced restaurant environment
• Bilingualism is an asset
• Hospitality & Hotel education is an asset


Job Profile


AM Shifts Specific Tasks
• Proactively set up for service; breads are defrosted, ketchup, soup bowls, condiments including butter, brown sugar, peanut butter, etc.
•  Requisition and stock product; including jams, cereals, waters, condiments, juices, milk, coffee etc.
•  Responsible for brunch buffet quality; ensure utensils are clean, check food quality, have product knowledge to answer questions
•  Ensure great buffet service. Make sure the guests’ needs are met. Host and interact with the guests who are enjoying the buffet.
•  Help with expediting lunch. Support with seating/table numbers. Demonstrate full menu knowledge of all a la carte items.
•  Assist with tables. Clearing and resetting tables with servers. Use proper tray methods.
•  Running food during lunch, offering to refill drinks etc.


PM Shift Specific Tasks
• Proactively set up for service. Butters, oils, balsamic, coffee, sugar caddies, milkers & creamers, dessert cutlery, bread basket and bread box, etc.
•  Create great guest experiences; water service (first to table), bread service, have floor awareness (sections, servers, guest names, occasions, allergies).
•  Assist servers in running food, clearing plates, glassware, replacing cutlery, filling water, offering more bread/oil.
•  Help with dessert/coffee orders.
•  Have product knowledge, including ports/dessert wines.
•  Requisition and restock items; butters, oils, waters, coffee, coffee filters, etc.
•  Assist with tables. Clear and reset tables with servers. Use proper tray methods.
•  Bread service at the table should be informative and personable. Offer butter & balsamic. Explain oil selection. 

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Hourly
  • Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada