F.T. Lead Stylist (Housekeeping Shift Supervisor)

Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada Req #238
Wednesday, June 9, 2021
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

Brookstreet Hotel, Ottawa’s leading restaurant, spa, conference and wedding destination is seeking a talented, dynamic Housekeeping Lead Room Attendant.   Working at Brookstreet means redefining the hospitality experience in Ottawa where we deliver sensational service, beyond the bounds of a typical hotel chain.


Apply online, email your resume to resume@brookstreet.com.


Brookstreet has been awarded:

  • 2019 CAA 4 Diamond Award
  • 2019 Favourite Hotel Faces Magazine Award
  • 2019 TripAdvisor Certificate of Excellence for Brookstreet Hotel


Why Work for us?

  • Free covered parking.
  • We will feed you! Staff cafeteria serving hot meals, salad bar, pop, coffee & more.
  • We provide uniforms (and we clean them).
  • Paid personal days.
  • Discounted hotel stays for you, your friends & family.
  • Discounts on gym memberships, spa, golf, mini golf, restaurants & café.
  • Great social events including; annual staff gala, kid’s Christmas party, summer anniversary party, staff appreciation week and more.
  • Hotel training program, plus when you complete it, we give you a free night stay with a dining voucher!
  • Quarterly recognition & award celebrations
  • Medical benefits & RRSP provided for full time staff
  • Employee assistance program with additional perks
  • Leadership development training program


  • Supervise the performance of room attendants, houseman  and general cleaning
  • Inspecting guest rooms.
  • Performing quality audits and providing feedback to the room stylists on cleanliness of rooms.
  • Communicate throughout the day with Front Desk and other departments to ensure total Guest satisfaction.
  • Handle guest complaints concerning housekeeping service.
  • Notify maintenance of any needed repairs in all guest rooms and public spaces.
  • Style any guest rooms if no room attendant available, especially during the evenings.
  • Assist Housemen and Room Attendants
  • Make Guest room deliveries
  • Review and adjust staffing daily to ensure staffing levels are in accordance to occupancy requirements.
  • Perform occupancy check daily as well as VIP room checks.
  • Acknowledge and greet guests in public spaces with a warm and friendly greeting.
  • Inventory control - Monitor consumption of guest and cleaning supplies.
  • Perform opening and closing duties when required.
  • Perform any additional duties assigned by Leader.  



  • Excellent organizational skills, able to multitask and act under pressure.
  • Previous Housekeeping supervisory experience an asset
  • Previous Housekeeping experience required
  • Previous Hotel experiences an asset.
  • Must be available Thurs, Fri, Sat, Sun
Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Hourly
  • Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada