Westland Banner - New


Thunder Bay, ON, 214 Red River Road, Thunder Bay, Ontario, Canada Req #173
Friday, July 2, 2021

Westland Insurance Group Ltd operating as Gillon's Insurance has an exciting new opportunity for a Receptionist in our Thunder Bay branch. This is an exciting opportunity for an individual with excellent communication and organization skills to enter the insurance industry and offers clear education opportunities and growth opportunity to become an Insurance Advisor.

What we offer:

  • Competitive Base salary
  • Comprehensive medical and dental benefits
  • Diverse mix of staff and demonstrated work/life balance
  • Career growth opportunities and continuing education programs



The opportunity:

You are often the first line of communication with Westland Insurance. You need to be an exceptionally service-driven, people person with an excellent phone voice and organizational skills. Do you have an outgoing, friendly disposition and can naturally make others feel comfortable? Your professional approach and inviting personality will make you an ideal person to create the first impression for our clients.
In this role you will:


  • Greet guests and provide direction accordingly
  • Answer and direct incoming calls
  • Receive, sort and prepare all outgoing mail by post and/or courier into correct categories, using established guidelines
  • Receive, sort and distribute all incoming mal/courier deliveries
  • Provide support to other team members
  • Other assigned duties as required



Here’s what you bring:

  • Prior customer service or related experience
  • Excellent verbal communication skills for greeting clients, answering calls and dealing with multiple requests internally and externally
  • Effectively work in a team environment
  • Self-motivated and ability to demonstrate initiative
  • Excellent time management skills and the ability to multi-task, think quickly, and problem solve
  • Demonstrated ability to maintain confidentiality and to exercise discretion
  • Strong work ethic without sacrificing your ability to have fun on the job
  • Computer and MS office experience 

Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 170 locations and over 2,000 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit www.westlandinsurance.ca   

Westland Insurance Ltd. is 
an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves.

Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at jobs@westlandinsurance.ca   

Other details

  • Job Family Active Jobs and Positions
  • Pay Type Salary
  • Thunder Bay, ON, 214 Red River Road, Thunder Bay, Ontario, Canada