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Kingston, ON, Canada ● Req #2157Thursday, May 16, 2024Energy Management Consultant (HVAC Sales) - Kingston In-home sales of furnaces, air conditioners and IAQ products. This position is home based. Accountabilities: Accountable for building long term customer relationships. Responsible for working effectively with all other channels. Accountable for the effective and efficient delivery of customer-based utilization services for equipment selection, sizing, quoting "selling" to the customer, and ensuring that the same is installed in a professiona ...Read more about Energy Management Consultant (HVAC Sales) - KingstonMore
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7400 Birchmount Rd, Markham, ON L3R 5V4, Canada ● Req #2187Thursday, May 16, 2024Job Title: Operations Support Clerk (Temporary)Reporting To: Customer Operations Manager Department: Customer OperationsLocation: BirchmountRate of Pay: UNIFOR Clerical Range 2File number: 2187Hours of Work: 35 hours per week: Monday to Friday: 8:00 a.m. – 4:00 p.m.The primary focus of this role will involve acting as a triage point of contact and support for cross functional teams including Energy Management Consultants, District Sales Managers, General Managers and Sales Support to drive res ...Read more about Operations Support ClerkMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services Operations Locations: Mississauga File Number: 2522 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: 40 hours per week between Thursday – Monday, 2:00PM -10:00PM or Wednesday – Sunday, 2:00PM – 10:00PM Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delive ...Read more about HVAC TechnicianMore
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Role: Performance Analyst, Contact Centre Status: Permanent, Full Time Reports to: Director, Call Centre TransformationLocation: Hybrid - Markham Summary: The Performance Analyst, Contact Centre will play a critical role in driving decision-making, optimizing operational performance, and working with the vendor management team in driving performance. This position offers an exciting opportunity for a dynamic leader with strong analytical skills, financial acumen, and a passion for leveraging da ...Read more about Performance Analyst, Contact CentreMore
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Job Title: Purchasing Coordinator (Temporary 3 months)Reporting To: Manager, PurchasingDepartment: LogisticsLocation: MarkhamRate of Pay: UNIFOR Clerical Range 2File number: 2508Hours: 35 hours per week, Monday - Friday 8:30 a.m. – 4:00 p.m.The primary responsibility of this position in the product and parts supply channel is to ensure adequate availability of equipment, at the desired locations, at all times. It involves setting up warehouses' inventory min/max levels and creating purchase orde ...Read more about Purchasing CoordinatorMore
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Role: Client Success ManagerStatus: Full Time, RegularReports to: Manager, Property Management OperationsDepartment: Channel Partners and Strategic Accounts Location: Hybrid - Markham (Occasional Travelling Required) Summary:The Client Manager role develops strong, positive, business to business relationships with assigned clients. This is achieved through maintaining close client contact, understanding the client’s needs, their strategic direction, and collaborating within Enercare to provide c ...Read more about Client Success ManagerMore
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Job Title: HVAC Apprentice Reporting To: Field Manager Department: Home Services Operations Total Vacancies: 1 Locations: Newmarket File Number: 2500 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Mon-Fri or Tues-Sat or Sun-Thurs, 8-4:30pm, 12pm-8pm, 1pm-9pm Closing Date: May 22, 2024 Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for t ...Read more about HVAC ApprenticeMore
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Role: Operations Specialist (Temporary 18-Months)Status: Full Time, ContractReports to: Senior Manager, Back Office OperationsDepartment: Billing OperationsLocation: Hybrid - Markham Overview: This position is responsible for executing tasks that will support various internal and external operational groups. The successful candidate’s primary responsibilities will include monitoring communication tools for accuracy and timeliness. Creating reporting for internal and external teams, providing con ...Read more about Operations Specialist (Temporary 18-Months)More
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Job Title: Warranty CoordinatorReporting To: Warranty ManagerDepartment: Home ServicesRate of Pay: Range 2 as per the Collective AgreementLocation: 30 High Meadow PlFile Number: 2495Hours: 35 hours per week: Monday to Friday, 9:00am – 4:30pmThis position fulfills an important role in the product & parts supply channel and is responsible for processing and controlling warranty and part returns through the Warranty Department on behalf of the Service Patches and Districts. Other duties include ...Read more about Warranty CoordinatorMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: North York File Number: 2491 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Rotational Shift Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high customer satisf ...Read more about HVAC TechnicianMore
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Role: Customer Portal Support AnalystStatus: Full Time, RegularReports to: Senior Manager, Digital Customer ExperienceDepartment: Customer ExperienceLocation: Hybrid - Markham - candidate MUST reside in Ontario Overview: The Customer Portal Support Analyst will serve as a key player in the support operations of Enercare’s My Account customer portal. The role involves monitoring, and triaging customer issues reported via various feedback channels. You will play an important role in ensuring a se ...Read more about Customer Portal Support AnalystMore
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Role: Field Advisor - HVAC Status: Regular, Full Time Reports to: General Manager Business Unit: Enercare Home and Commercial Services Department: HVAC Operations Ontario Location: GTA North The Field Advisor – HVAC will play an important role in developing a highly skilled and competent technical workforce that meets Enercare's business objectives and reinforces the values and beliefs of the business. This will include coaching, on-the-job training, and briefings to ensure our technical staff ...Read more about Field Advisor - HVAC - GTA NorthMore
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Job Title: Service Clerk – Part Time (7 Month Contract) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2487 Hours of Work: 24 hours per week: Sunday – Saturday between 7:00 a.m. – 10:30 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, re ...Read more about Service ClerkMore
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Mississauga, ON, Canada ● Rexdale, Etobicoke, ON, Canada ● Req #2484Friday, April 19, 2024Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Mississauga/Rexdale Rate of Pay: Task Rate as defined in the Collective AgreementFile Number: 2484 Hours of Work: Monday to Saturday, 8:00 a.m. to 4:00 p.m. five (5) consecutive days per weekVacancies: 2Closing Date: April 29, 2024 Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in oth ...Read more about InstallerMore
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Barrie, ON, Canada ● Req #2223Thursday, April 18, 2024Water Management Consultant (Water Treatment Sales) - Barrie In-home sales of water treatment products, water heater/tankless units, and lead generation for cross selling opportunities. This position is home based. Accountabilities: Accountable for building long term customer relationships. Responsible for working effectively with all other channels. Take the initiative on water treatment opportunities from lead qualification through best sales practices, quotation, close, installation, and fol ...Read more about Water Management Consultant, Water Treatment SalesMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: ON West (Regional Posting for Niagara South and North) File Number: 2465 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: 40 hours per week - Wednesday - Sunday from 2:00pm - 10:00pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of ...Read more about HVAC TechnicianMore
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Job Title: Service Clerk - FT (Temporary 6 months) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2457 Hours of Work: 35 hours a week: Monday – Friday from 7:00 a.m. to 3:00 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling ca ...Read more about Service Planning ClerkMore
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Job Title: Install Clerk Reporting To: IP Operations Manager Department: Install Planning Location: Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2454 Hours of Work: 24 hours per week between Monday – Friday 7:00am – 3:00pm or 2:00pm – 10:00pm and Saturday or Sunday 7:00am – 3:00pm or 9:00am – 5:00pm The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, ...Read more about Install Planning Clerk - Part-TimeMore
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Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Kanata Rate of Pay: Task Rate as defined in the Collective AgreementFile Number: 2459 Hours of Work: Monday to Saturday, 8:00 a.m. to 4:30 p.m. five (5) consecutive days per week Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department as needed. R ...Read more about InstallerMore
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Role: Summer Student Status: Temporary – Summer (4 months) Location: Markham/GTA Our unique Summer Student roles will provide exposure to, and specific hands-on experience within the organization. There will be an opportunity for you to perform administrative work within one of the following areas: Install Planning, Service Planning, Sales Support, Operations Support and other areas. If you’re passionate, driven and looking to continuously learn and contribute – then we want you to jo ...Read more about Summer StudentMore
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Summary Enercare is a leading provider of home and commercial services, specializing in heating, cooling, plumbing, and energy solutions. As we continue to grow, we are seeking a talented Salesforce Marketing Cloud Manager to join our dynamic team. The Manager, Lifecycle Marketing will be responsible for marketing automation strategy, overseeing all aspects of our marketing automation platform. You’ll play a critical role in optimizing our Salesforce Marketing Cloud (SFMC) instance, leveraging ...Read more about Lifecycle Marketing Automation ManagerMore
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Role: Analyst, Data Strategy & AnalyticsReports to: Lead/Senior Manager, Data Strategy & Analytics Status: 1 Year Contract Division: Enercare Home and Commercial ServicesLocation: Markham (Hybrid)Reporting to Lead/Senior Manager, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. This is a great opportunity for an individual with a passion for using data to drive insights, presenting key le ...Read more about Analyst - Data Strategy and AnalyticsMore
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Job Title: ElectricianReporting To: Field Manager, ElectricalDepartment: Home Services OperationsRate of Pay: As per the Collective AgreementFile Number: 2449Location: ELGTAEHours of Work: 40 hours per week - Rotational schedule Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and efficient manner all diagnostics and repair work to company standards and in keeping with our value pr ...Read more about ElectricianMore
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Markham, ON, Canada ● Req #2433Wednesday, March 27, 2024Role: Manager, Campaign Performance and AnalyticsStatus: Regular, Full TimeReports to: Senior Manager, Marketing AnalyticsDepartment: MarketingDivision: Enercare Home and Commercial ServicesLocation: Hybrid - Markham Summary The Manager, Campaign Performance and Analytics works collaboratively with the Customer Base Management and Marketing teams to deliver analysis and insights to advance data-based decision making within Enercare’s Home Services Division. They will collaborate with the Marke ...Read more about Manager - Campaign Performance and AnalyticsMore
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Role: Manager, Product Development Status: Permanent, Full Time Reports to: Director, Product DevelopmentLocation: Hybrid - Markham Summary: The Manager, Product Development is responsible for planning, forecasting, and executing the introduction of new residential products and the evolution of existing products across Enercare’s Home Services division. They will participate in cross-functional work teams across Marketing, Sales, Field, Operations, Marketing Communications, Call Centre, and S ...Read more about Manager, Product DevelopmentMore