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Role: Operations Specialist (Temporary 18-Months)Status: Full Time, ContractReports to: Senior Manager, Back Office OperationsDepartment: Billing OperationsLocation: Hybrid - Markham Overview: This position is responsible for executing tasks that will support various internal and external operational groups. The successful candidate’s primary responsibilities will include monitoring communication tools for accuracy and timeliness. Creating reporting for internal and external teams, providing con ...Read more about Operations Specialist (Temporary 18-Months)More
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Job Title: Warranty CoordinatorReporting To: Warranty ManagerDepartment: Home ServicesRate of Pay: Range 2 as per the Collective AgreementLocation: 30 High Meadow PlFile Number: 2495Hours: 35 hours per week: Monday to Friday, 9:00am – 4:30pmThis position fulfills an important role in the product & parts supply channel and is responsible for processing and controlling warranty and part returns through the Warranty Department on behalf of the Service Patches and Districts. Other duties include ...Read more about Warranty CoordinatorMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: Markham File Number: 2494 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Monday – Friday 2:00pm – 10:00pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high ...Read more about HVAC TechnicianMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: North York File Number: 2491 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Rotational Shift Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high customer satisf ...Read more about HVAC TechnicianMore
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Role: Customer Portal Support AnalystStatus: Full Time, RegularReports to: Senior Manager, Digital Customer ExperienceDepartment: Customer ExperienceLocation: Hybrid - Markham - candidate MUST reside in Ontario Overview: The Customer Portal Support Analyst will serve as a key player in the support operations of Enercare’s My Account customer portal. The role involves monitoring, and triaging customer issues reported via various feedback channels. You will play an important role in ensuring a se ...Read more about Customer Portal Support AnalystMore
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Job Title: Lead Installer Reporting To: Install Field ManagerDepartment: Home Services OperationsLocation: Newmarket File Number: 2492 Rate of Pay: Task Rates as defined in the Collective Agreement Hours of Work: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week Complete all HVAC, water heater, and all other equipment installations relating to products sold by Enercare Home Services. Responsibilities: Accountable and responsible for sustaining and delivering hi ...Read more about Lead InstallerMore
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Role: Field Advisor - HVAC Status: Regular, Full Time Reports to: General Manager Business Unit: Enercare Home and Commercial Services Department: HVAC Operations Ontario Location: GTA North The Field Advisor – HVAC will play an important role in developing a highly skilled and competent technical workforce that meets Enercare's business objectives and reinforces the values and beliefs of the business. This will include coaching, on-the-job training, and briefings to ensure our technical staff ...Read more about Field Advisor - HVAC - GTA NorthMore
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Job Title: Service Clerk – Part Time (7 Month Contract) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2487 Hours of Work: 24 hours per week: Sunday – Saturday between 7:00 a.m. – 10:30 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, re ...Read more about Service ClerkMore
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Job Title: Service Clerk – FT (Temporary 6 months) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2488 Hours of Work: 35 hours a week: Monday – Friday from 2:30 p.m. to 9:30 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling ca ...Read more about Service ClerkMore
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Job Title: Install Planning Clerk (Temporary 20 months) Reporting To: IP Operations Manager Department: Install Planning Location: Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2486 Hours of Work Monday – Friday, 7:00 am – 3:00 pm The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalations. Through the use of ...Read more about Install Planning ClerkMore
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Mississauga, ON, Canada ● Rexdale, Etobicoke, ON, Canada ● Req #2484Friday, April 19, 2024Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Mississauga/Rexdale Rate of Pay: Task Rate as defined in the Collective AgreementFile Number: 2484 Hours of Work: Monday to Saturday, 8:00 a.m. to 4:00 p.m. five (5) consecutive days per weekVacancies: 2Closing Date: April 29, 2024 Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in oth ...Read more about InstallerMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services Operations Locations: Mississauga File Number: 2480 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Rotational Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high customer ...Read more about HVAC TechnicianMore
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Barrie, ON, Canada ● Req #2223Thursday, April 18, 2024Water Management Consultant (Water Treatment Sales) - Barrie In-home sales of water treatment products, water heater/tankless units, and lead generation for cross selling opportunities. This position is home based. Accountabilities: Accountable for building long term customer relationships. Responsible for working effectively with all other channels. Take the initiative on water treatment opportunities from lead qualification through best sales practices, quotation, close, installation, and fol ...Read more about Water Management Consultant (Water Treatment Sales) - BarrieMore
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Job Title: Service Clerk (Temporary 3 months) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2455 Hours of Work: Monday – Friday, 7:00 a.m. to 3:00 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling es ...Read more about Service Clerk (Temporary 3 months)More
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Job Title: Service Clerk (Temporary 6 months) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2475 Hours of Work: Monday – Friday, 7:00 a.m. to 3:00 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling es ...Read more about Service Clerk (Temporary 6 months)More
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: ON West (Regional Posting for Niagara South and North) File Number: 2465 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: 40 hours per week - Wednesday - Sunday from 2:00pm - 10:00pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of ...Read more about HVAC TechnicianMore
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7400 Birchmount Rd, Markham, ON L3R 5V4, Canada ● Req #2463Monday, April 15, 2024Role: Manager - Operations Support (18-month contract) Status: Regular, Full Time Division: Enercare Home and Commercial Services Location: Birchmount (Markham) This position is a key leadership role within the Back-Office Customer Operations & Billing Department. This role is specifically catered to promote exemplary operational standards to a fast-paced growing portfolio. The successful candidate shall display excellent leadership qualities including motivating and developing team members to e ...Read more about Manager - Operations Support (18-month contract)More
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Job Title: Service Clerk - FT (Temporary 6 months) Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2457 Hours of Work: 35 hours a week: Monday – Friday from 7:00 a.m. to 3:00 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling ca ...Read more about Service Planning ClerkMore
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Job Title: Install Clerk Reporting To: IP Operations Manager Department: Install Planning Location: Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2454 Hours of Work: 24 hours per week between Monday – Friday 7:00am – 3:00pm or 2:00pm – 10:00pm and Saturday or Sunday 7:00am – 3:00pm or 9:00am – 5:00pm The primary focus of this role will involve the ongoing optimization of area Install Technician resources to meet incoming and forecasted customer demands, including finalizing orders, ...Read more about Install Planning Clerk - Part-TimeMore
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Job Title: Accounts Payable Clerk Reporting To: Supervisor, Accounts Payable Department: Home Services OperationsLocation: Markham Rate of Pay: Range 2 as per the Collective AgreementFile Number: 2464 Hours of Work: Monday to Friday between 7:30 a.m. to 3:30 p.m. Job Summary: The primary responsibility is to process documents for payment in a timely and efficient manner while interacting with management, specific departments and external vendors. Responsibilities: Process documents (invoices ...Read more about Accounts Payable ClerkMore
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Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Kanata Rate of Pay: Task Rate as defined in the Collective AgreementFile Number: 2459 Hours of Work: Monday to Saturday, 8:00 a.m. to 4:30 p.m. five (5) consecutive days per week Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department as needed. R ...Read more about InstallerMore
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Greater Toronto Area, ON, Canada ● Markham, ON, Canada ● Req #2453Tuesday, April 2, 2024Role: Summer Student Status: Temporary – Summer (4 months) Location: Markham/GTA Our unique Summer Student roles will provide exposure to, and specific hands-on experience within the organization. There will be an opportunity for you to perform administrative work within one of the following areas: Install Planning, Service Planning, Sales Support, Operations Support and other areas. If you’re passionate, driven and looking to continuously learn and contribute – then we want you to jo ...Read more about Summer StudentMore
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Summary Enercare is a leading provider of home and commercial services, specializing in heating, cooling, plumbing, and energy solutions. As we continue to grow, we are seeking a talented Salesforce Marketing Cloud Manager to join our dynamic team. The Manager, Lifecycle Marketing will be responsible for marketing automation strategy, overseeing all aspects of our marketing automation platform. You’ll play a critical role in optimizing our Salesforce Marketing Cloud (SFMC) instance, leveraging ...Read more about Lifecycle Marketing Automation ManagerMore
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Role: Analyst, Data Strategy & AnalyticsReports to: Lead/Senior Manager, Data Strategy & Analytics Status: 1 Year Contract Division: Enercare Home and Commercial ServicesLocation: Markham (Hybrid)Reporting to Lead/Senior Manager, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. This is a great opportunity for an individual with a passion for using data to drive insights, presenting key le ...Read more about Analyst - Data Strategy and AnalyticsMore
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Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Hamilton Rate of Pay: Task Rate as defined in the Collective Agreement Closing Date: April 8, 2024Hours of Work: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week. Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department ...Read more about InstallerMore